"Thanks for getting us out of this situation. Really appreciate Karan for his quick and knowledgeable support. I sure feel relieved having opted for your service. "Jim Kucernak
"This project was pending install for almost an year. You guys worked it as if it was no big deal working on mobility solution. "Dhwanit Vaidya
"Support team worked effortlessly to identify a switch port from where broadcast storm originat ed. I could never imagine fixing such a situation without your help. Thanks team!"Larry Putiyon
Technologies & Products
NIs has high competency in Cisco network support. In order to deliver incomparable Cisco Support we possess a team of CCIEs (Routing & Switching, Voice), CCNPs and CCSPs. Rest assured when it comes to industry leading and most challenging technologies from Cisco we are the best but that does not make other vendors and technologies secondary for us. We staff Microsoft AD/Exchange, Sharepoint,Oracle, Juniper (netscreen) and Watchguard experts that gives you freedom to deploy multi-vendor solutions. Take advantage of our 24x7 operational Network Operations Center (NOC) and leave behind the fear of maintenance.
- Cisco Network Support: : IPv4 and IPv6 Routing, LAN Switching, Wide Area Network, IP Multicast routing, MPLS (M Protocol Label Switching), Perimeter / WAN Edge Optimization, Remote Access Services, IP SLA & Object Tracking, Quality of Service, High Availability & Load Balancing, Clustering & Web Cache Services
- Microsoft Active Directory, Exchange, Sharepoint and more
- Information Security:Network Firewall, Intrusion Detection/Prevention, IPSec/SSL/Web VPN, DMVPN, Web/Content/Email/SPAM Filter, Access Control/Accounting, Network Admission Control, Endpoint Security, Anti Virus, UTM (Unified Threat Management)
- Network Management: SNMPv1/v2c, WMI, HTTPS, CLI, Telnet/SSH, CDP, RMON, Netflow, Sniffers, syslog
- Wireless LAN: Site survey, BBSM, WLAN Optimization
- VoIP & Unified Communications: Avaya IP Office, Avaya Communications Manager, Cisco Communications Manager (CUCM), Cisco Communications Manager Express (CUCME), CUCMBE, UC500, Cisco Unified IP Phones, Desktop and Mobile Clients, Cisco and non Cisco Support for multi vendor environment, Cisco Unified Attendant Consoles (CUAC), Voice Gateways 224, Integrated Services Routers Gen1 and Gen2, Gatekepeer, Cisco Unified Border Element, Asterisk
- Messaging: Cisco Unity, Cisco Unity Connection, Cisco Unity Express, Survivable Remote Site Voicemail
- Conferencing: Meetingplace, CUVC, Webex, Cisco Support and also non Cisco Support for Collaboration Solutions
- Customer Care:Cisco Unified Contact Center Enterprise, Cisco Unified Contact Center Express, CVP. We are one of the very few companies who provide support on Contact Center Technologies!
- Mobile Applications: Cisco Unified Mobility, Cisco Unified Mobile Communicator, Nokia Call Connect.
- Presence and Clients: Cisco Unified Presence, Cisco Support and also non Cisco Support for Presence, MOC Integration, Personal Communicator, Mobile Communicator, Cisco Jabber, Cisco Webex Connect
- Cisco Unified Computing System (UCS), VMWare
- Oracle database 11g, Data Warehousing, Database Security, MySQL, Seibel
- Voice Call Recording: Berbee Paging, NICE Call Recording, Mind CTI reporting
- Video over IP: Digital Media Suite, Media Experience Engine, Unified Video Advantage
- Services: DNS, DHCP, RADIUS, TACACS+, Kerberos, LDAP, HTTP, HTTPS, SMTP, POP3
Networks: IP Routers, LAN Switches, Network Firewalls, VPN Servers and Concentrators, Intrusion Prevention Systems, Voice Gateway & Gatekepeers, IP PBX, Call Agents, FAX & Voice Messaging Servers, Network Storage, Network Load Balancers, Cisco and non Cisco Support for mixed vendor environment, Wireless Access Points, Bridges, Hubs, repeaters.
Servers: Mail (Exchange) Server, DB Servers, DNS, Active Directory, Web (IIS/Apache), DHCP, Microsoft Windows & Linux Server s, File& Print Sharing, FTP, TFTP, SFTP, Microsoft Small Business Server, Anti Virus, Web Filter, Anti Spam/Email Filter
Other IT Infrastructure: Desktops, Laptops, Printers, UPS, MFD, Microsoft Windows XP, Windows 7, Ubuntu & Red Hat Linux.